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The Business Side of the Website Designer and Webmaster
by Sanders Consultation Group Plus

Build the Prototype

Look at your information and identify the key types of pages in the site concept. There are main pages, but are there also product pages? Are there different sections to the site? If so, will each section require it’s own type of page layout? Start by making a page prototype for each of the types of pages the site concept will require. Include graphics, fonts, color layouts, and anything else that are needed for each page. Build a sample page for each area and then submit it to the customer. Wait for their replies and iron out the differences until you come up with what the customer wants. Once approved, you can then move on to creating the final design. Do not move past this step until your customer is totally happy.

Complete the Final Design

Create a page template for each of the site areas you have outlined through the prototype process. Then use the templates to complete the final site. As long as you have maintained contact with your customer, sent them the prototype, and ironed out any differences in opinions, then your site should fly without a hitch. Your customer will also be happy and will hopefully recommend you to others.

Attracting New Clients - Website Designers and Webmasters Marketing Efforts

And here we go, right back to the beginning again. Notice how this is a cycle? It’s a never-ending cycle for businesses. The cycle starts each time we find a new customer, and repeats each time we end with the production of a site. So how do you find clients? You find clients by marketing. They don’t come to you; you have to go to them. In addition, how do you convince them to be your customers? You don’t have to convince them you are the best designer on the planet. All you have to convince them of is that you understand their needs, and you can fulfill their needs.

When trying to position your marketing efforts, you have to think about the potential customer. Where do they go? What do they read? Whom do they talk to? What do they like to do? What interests do they have? Where are they likely to hear or see your promotions? The key is defining the marketing possibilities that maximize your return on investment. There is no point in flooding the advertisement market in places your potential customers will never see you. It also makes no sense to place ads where your customers never look or listen. That’s just spinning your wheels and wasting your time. Target only mediums that allow for maximum exposure to your potential customer audience. Focus your advertising efforts on your potential customer’s needs.

Ever notice how people tend to like people who listen? When you are working on attracting new clients, do so by listening to their needs. Build a relationship with them while you listen. In the end, you will be able to help them by offering your services to solve their problems. It’s all about trust and relationship building. We talk about that in our marketing section.

Dealing with Clients - Ways Website Designers and Webmasters Deal with Clients

There are basically three types of clients you will deal with. You will have nice clients. You will have non-responsive clients. You will also have demanding clients. Each requires a different way of dealing with them. The nice ones are the easiest to deal with. Keep the communication lines open, keep them updated, and give them reasons why you make your suggestions. Most times they will go along with it, and are pleasant to deal with.

The non-responsive are a bit trickier. These are the types that will hire you to do a job, sign a contract, pay money up front, but are not available when you need direction or information to finish the job. Calling this type is the most direct approach, and will yield the best results when you can finally get them on the phone. Once you accomplish that, they will usually talk to you, and provide you with the direction you need. This might also be the only way that you will get information from this type.

The demanding client has all the answers and will be more than happy to tell you how to do your job. It will make you wonder why they didn’t design the site themselves in the first place :o). They rarely listen to what you try to tell them, and usually want it done their way. After all, they are paying you to do the work; it’s up to you to do what they have hired you to do. And what they have hired you to do is build the site the way they want it. With these people, you have to document everything. Cover your bases so that should they decide to bring a lawsuit to you, you can provide documentation to show that you tried to develop a working site, but they refused to listen to your suggestions. Better yet, learn to identify these types in the interview process and avoid working for them.

Back to Table of Contents        Website Designers & Webmasters Proposals  (Article Continues)


About the Author

James R. Sanders is the owner of Sanders Consultation Group Plus. He has been a webmaster and website designer since 1997. He has also been involved in self employment ventures since 1992. He is presently a contributing author of NewbieHangout, and has been published through WebProNews and 4Rankings.com. His writing is targeted to webmasters, would be webmasters, website designers, would be website designers, self employed, or those researching information looking for solutions to questions associated with design, business operations, and promotion today. His goal is to provide practical information based upon his years of experience to help webmasters, website designers, and self employed people achieve their goals in today's competitive global market. You can subscribe to his free newsletters at SCGP - Newsletter.

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